Refund policy

Return & Refund Policy

All sales are final. We do not accept returns or exchanges.

Damaged or Defective Items If your order arrives damaged, defective, or incorrect, please contact us at pinesgoods@gmail.com within 7 days of delivery with a photo of the item. We'll make it right with a replacement or full refund.

How to Report an Issue Email pinesgoods@gmail.com with your order number and a photo of the damage. We'll respond within 1–2 business days.